Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on Upstream Consulting website.

Personal information is recognized as information about an identifiable individual, including business contact information. Upstream Consulting reserves the right to update this policy periodically. Changes may affect our use of your personal information. Accordingly, please check for changes regularly.

The Information We Collect

This information is used by Upstream Consulting to monitor and improve our website. This information is not linked back to you as an individual user. On some pages you can make requests and register to receive materials. In order to tailor our subsequent communications to you, and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our service, and contact preferences.

The types of personal information collected by Upstream Consulting may include, but is not limited to:

  • Personal and business contact information;
  • Address, e-mail address, phone and fax numbers
  • Communication submitted to Upstream Consulting by applicants including personal resumes or CV;
  • Employment history;
  • Education history;
  • Professional designations, certifications and training;
  • References;
  • Background check results;
  • Social Insurance Number (SIN);
  • Date of birth; and
  • Any other relevant information provided by the applicant in the interview process.

All other information is securely stored on-site at our premises and is accessible to employees of Upstream Consulting only. Personal information will only be disclosed to third parties in the following circumstances:

  • With the explicit consent of job seekers, relevant personal information will be disclosed to our clients in connection with the provision of staffing services

Our staffs and clients are bound by nondisclosure and confidentiality agreements that protect personal information from unauthorized use and disclosure.

Should a candidate require access to his/her personal information, or choose to withdraw their consent for the use of their personal information by Upstream Consulting, we will take the necessary steps to remove their personal information from our records as required by law.

Upstream Consulting collects, uses and discloses employee and contractor information to administer payroll, pension, benefit and departure provisions; and to hire and retain a highly skilled workforce.

The Way We Use Information

Upstream Consulting uses your information to better understand your needs and provide you with better service. Specifically, we use your information to communicate back to you, to update you on services and benefits, and to personalize our website for you. From time to time, we may also use your information to contact you for market research or to provide you with information about other Upstream Consulting services that we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research contact. You may exercise this right to opt-out at any time. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How You Can Correct Your Information

At any time, you may obtain a summary of your personal information on record with Upstream Consulting. You may also request that we dispose of any or all personal information about you, except for personal information we need to complete transactions or to maintain proper records of previous transactions. You can help us maintain the accuracy of your information by notifying us of any change to your personal information.

The Use of Cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our website. We are able to read these cookies for information purposes when you revisit our website.

We use the cookie information to improve our knowledge of the use of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the website.

Links to Other Sites

Our website may contains links to other sites for which Upstream Consulting is not responsible. These links are provided only as a convenience to our visitors. You are encouraged to examine each sites Privacy Policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us at 403-547-7400 or e-mail Upstream Consulting welcomes comments and suggestions concerning this Privacy Policy. We are committed to respecting your privacy and protecting your personal information.

Your Acceptance of These Terms

By using our website, you signify your agreement to this Privacy Policy. Upstream Consulting reserves the right to change this Privacy Policy at any time. Any revisions will be posted on this site. Please check this page periodically for changes.